STEP

We value communication,
every step of the way.

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From booking to post-visit reports, communication is our priority.
We guide you through every step, so you always feel at ease.
Please feel free to reach out anytime you have questions.

How It Works

Here's a step-by-step look at how our sitting service works.

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Inquiry & Booking

Start by giving us a call or filling out our contact form. We'll review your care needs and match you with the perfect sitter for your pet. (Bookings open two months in advance.)

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Meet & Greet

For first-time clients, we always start with a Meet & Greet to go over care details and any special notes. It's also a chance to see how your pet and sitter get along, so feel free to book just a Meet & Greet if you'd like.

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Visit Day

On the visit day, we arrive at your scheduled time and care for your pet following the care plan created during the Meet & Greet. From how we interact with your pet to the way we handle each task, we tailor every detail to fit your family.

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Visit Report

After each visit, we prepare a report covering your pet's meals, bathroom habits, health, and arrival and departure times. We also offer updates by email or LINE with photos, so you can see exactly how your pet is doing while you're away.

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Key Return * For One-Time Plan clients only

After the service ends, we'll return your key using the method you chose during the Meet & Greet. If you're a regular client or may need last-minute bookings, we can also hold onto your key long-term. Just let us know.

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